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Daylime

Delete your Daylime account

Daylime by zekhoi

Last updated

You can delete your Daylime account at any time, from inside the app or by email if you can no longer open it. Deleting your account permanently removes your journal entries, mood data, and AI companion conversations.

Before you delete

  • Export anything you want to keep. Deleted entries cannot be recovered. TODO: describe how to export, or remove this step if export is not available.
  • Subscriptions are separate. Deleting your account does not cancel a Google Play subscription. Cancel it in the Google Play Store under Payments and subscriptions. TODO: remove this step if Daylime has no subscription.

Delete your account in the app

  1. Open Daylime and sign in.
  2. Go to TODO: Settings, then Account.
  3. Tap TODO: Delete account.
  4. Confirm. You are signed out and deletion starts right away.

Delete your account without the app

If you have uninstalled Daylime or cannot sign in, email us to request deletion.

  1. Send an email to [email protected] from the address you use for your Daylime account, with the subject “Delete my Daylime account”.
  2. If you write from a different address, include your account email. We will confirm the request with that address before deleting anything.
  3. We reply to confirm when your account has been deleted.

We process deletion requests within TODO: number of days, for example 7 days.

What gets deleted

  • Your account and sign-in details
  • Your journal entries
  • Your mood logs and history
  • Your AI companion conversations
  • Your app settings and preferences

What we keep, and for how long

  • Backups: deleted data can remain in encrypted backups for up to TODO: number of days before the backups are overwritten. Backups are not used for anything except disaster recovery.
  • AI provider: messages you sent to the AI companion may be kept by the AI provider for up to TODO: the provider’s retention period, under its own policy, and are then deleted.
  • Crash reports and analytics: TODO: state whether these are deleted or kept in anonymous form, and for how long.
  • Records we must keep by law: if we need to keep anything to meet a legal obligation, such as a record of your deletion request, we keep only that and only for as long as required.

After deletion

Deletion cannot be undone. If you want to use Daylime again, you can create a new account, but your old entries will not come back.

For anything else about your data, see the privacy policy or email [email protected].